Frequently Asked Questions

Welcome to Forestbloom's FAQ page! Here you'll find answers to the most frequently asked questions about our plants, shipping, payment, and more. If your question isn't listed, please contact us at info@forestplants.nl. We're happy to help!

How should I care for my plant? (e.g. water, light, temperature)

For each plant, the description indicates how much water it needs and the best spot in terms of light or shade. This way, you'll know exactly how to keep your green friend happy!

Is this plant toxic to pets?

A very important question! We have a special pet-friendly category, so you can be sure the plants won't harm your pets.

How often should I water my plant?

This varies by plant! The product description of the plant you like will specify exactly how often to water it.

Which plants are air-purifying or low-maintenance?

We have special categories for air-purifying and low-maintenance plants, making it easy to see what a plant does and how much care it needs.

What are the shipping costs?

Shipping costs are €5.95. If your order is over €75, we'll cover the shipping costs for you!

Are the plants safely packed to prevent damage?

Absolutely! We pack our plants with the utmost care. If something does go wrong, please let us know at info@forestplants.nl. We're happy to help.

What happens if my plant arrives damaged?

We're very sorry to hear that! Please contact us at info@forestplants.nl, and we'll work together to find a suitable solution.

Can I have my plants delivered when it's freezing (below 0°C)?

Yes, we also deliver at temperatures below 0°C with careful packaging, but in freezing conditions, we cannot fully guarantee the quality of the plants. Frost damage during transport is outside our warranty, as we have no control over the weather conditions during transit. We recommend postponing delivery or storing the plants in a frost-free environment immediately upon receipt, and we will contact you about this via email.  

Is this plant in stock?

Generally, our entire assortment is always in stock. If a plant is sold out, it will be clearly indicated on the website.

Are the prices shown inclusive of VAT?

Yes, all prices shown are inclusive of VAT.

What payment methods do you accept?

You can find all accepted payment methods at the bottom of our website. We accept iDeal, credit card, Google Pay, PayPal, and more.

Can I order this plant in a specific pot size?

We have a wide range of pots, so you can find a suitable pot for every plant size.

*Note on pot sizes: As a rule of thumb, choose a pot with a diameter 2-3 cm larger than the current root ball, or 15-25% larger than the nursery pot. For small plants, 2-5 cm extra diameter is sufficient, while larger plants benefit from 5-10 cm extra. Consider the plant species: thirsty plants require a larger pot, while drought-loving plants, such as cacti, need a smaller pot to prevent root rot. In short: slightly larger, but not too large!

*Note on delivery time: We aim for a delivery time of 1-3 working days. However, during exceptionally busy periods or shipping delays, we cannot always guarantee this timeframe. We do everything we can to deliver your order as quickly as possible!

Do you have any more questions? Send us a message at info@forestplants.nl or follow us on social media for the latest updates and plant tips. Together, we'll make your home greener!